So mad I don't know what to do with myself.

So, our new oven was delivered today, which should really make me very happy. But, well, here's the thing. So, originally my husband was not going to have the oven delivered. The fee for what he was told was delivery, installation, and hauling away the old oven. Way freaking cool. But my husband thought it would be best to find someone to pick it up, find someone else to install it and then wait until he returns from his road trip to Grand Rapids/Cleveland and then he would eventually find time to take the old one to the dump. Sounds truly ideal, doesn't it???

Ya, I didn't think so either. And it was becoming way to time consuming. So, instead, he called and set up the delivery. I love that husband of mine. So they were all set to come today between 12:30-2:30. They showed up at 11:30 - score one for Sears. Yay! One of the delivery guys came in to the house to check out the lay up, and , bam. "You're old stove is still hooked up ma'am?" (he totally lost that point for calling me ma'am) - What??? Why wouldn't my stove be hooked up? You have to have someone who is licensed come and unhook it and then we can take the old one. What!?!?!? Don't you think that is something that should have been told to me BEFORE the delivery was made? So, they left the new stove in my dining room, and told me to call Sears back and they will come pick up the old one after we hook it up. Oh, ok, sure. Sounds great ya, fabulous.

So, I get on the phone. I called the store number, and I don't know if you have ever tried to get a hold of an actual in store Sears employee before, but unless you have the number to the red phone, it's impossible. I spoke to tons of people employed my "corportate" Sears, all of whom said that I have to speak to someone at the store. I was on hold, mostly, for an hour. Seriously, an hour. I assume if you are reading this, that you know me, and my bull shit tolerence level, so you know that at the end of said hour I was not particularly happy. I spoke to several people, and went over my story several times, and the guy from the appliance department gets on with quite the attitude and says"This is Sears can I help you" Oh really, I'm talking to Sears? Well thanks for telling me cause I spent the last fucking hour thinking I was on hold for the queen! Fucker! So I go through my story again, and this guy tells me that he told Damien exactly what needed to be done. That's it dude, CYA. Now, I can't take it, and I yell. I yell loud, a lot. And he yelled back. Not cool. I have worked retail before, and never ever have I nor would I yell at a customer. So he's like..."you are going to have to call back and speak to the store manager." Seriously I was just on hold for an hour trying to get through to the fucking store and now you want me to call back. Seriously? So I explained again that I just want my delivery fee back, and I have no intention of hanging up until I get that. So he says that he is going to put me on hold and page the manager. Oh really, the one you just said wasnt' there, that manager? Please you do that. Jackass. So he pages him, a couple of times, but the guy doesn't answer so the dude says he will give the guy my name and number and have him call me back. And then, before I can answer, he hangs up.

I can not wait for the manager to call back. It's been a while since I have made a grown man cry.